Support Built Around How Lead Orders Actually Work
Funding companies buy leads in real time, with specific filters and exact delivery details. Written support keeps all of that accurate and traceable.
Seven Reasons Written Support Works Better
1. Everything is documented
Every order is tied to your filters, timestamps and campaign data. When a question comes in writing, the details are recorded and nobody has to remember what was said on a call. That means fewer mistakes and a clear answer on every order.
2. Email and chat are faster than they look
Calls usually mean holding, being transferred and explaining the same thing twice. A written request goes straight to the person who can answer it, whether the question is about delivery, billing or filters.
3. You get an answer you can act on
Written replies can include step-by-step instructions, screenshots, links and test leads. That is far easier to follow than instructions read over the phone, especially for CRM setup or filter changes.
4. Support is available when you are
You can send a request at any hour and it is waiting for us when business hours begin. There are no missed calls and no calling back at the wrong time.
5. Issues are resolved fairly and consistently
Replacement and filter questions follow our Refund & Replacement Policy. A written record means both sides can see exactly what was ordered, delivered and agreed.
6. Your data stays protected
Lead data and account details are sensitive. Keeping support in writing means nothing confidential has to be read aloud, and your history is stored with your account.
7. Your question reaches the right person
Many questions need more than one team, such as campaigns, quality and billing. In writing, your message can be passed along without you repeating yourself to each new person.
How to Reach Us
Not having a phone line does not make us hard to reach.
Live Chat
Available on our website during business hours.
Support Ticket
Submit a ticket and track it until it is resolved.
Every request is tracked and followed up until it is resolved. For replacement requests, please submit them within 72 hours of receiving the lead, as described in our Refund & Replacement Policy.
Ready to Try Exclusive Pre-Settlement Leads?
Start with a small order and see the quality for yourself.
Order Exclusive Leads